King Soopers Pharmacy

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Opinions

• Kent Goodwin

  Aug, 08 2018
  ★ ★ ★ ☆ ☆
  I spoke with the manager prior to writing this review and she was very gracious and apologized for my bad experience and is sending me a gift card. Thank you for turning my bad experience and resolving it to the best of your ability.
  
  I was in the store recently to purchase BBQ food for my wife's birthday. My son was with me and he purchased a glass candle holder for his mom. While in line my son dropped the candle holder and broke it all over the floor. The cashier was clearly not happy. I offered to purchase the candle holder and at checkout she did charge me for it. I'll be honest I wasn't actually expecting for her to charge me. It was $2.00 or something... I think the cashier could have been more gracious over the incident. I'm sure it's annoying to have to clean up a customer's mess, but the scowls and unfriendly response was not in tune with the company's motto.
  
  I've been a customer of King Soopers since childhood. In fact, I remember going to the store with my mom when I was a child in Arvada, their first store in Colorado prior to being bought by Kroger Foods. Point is I spent $1000s in the store and I've been a loyal customer for years and years...
  
  I will likely go back into the store...it's convenient and generally I get very good service, but in this day of electronic google reviews and such I just have to ask that cashier: Are you stupid?
  
  

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